Omnichannel platform

AZTCO Omni

A multi-tenant platform that brings customer conversations, messaging channels, agents, AI knowledge, and workflow automation into one operational surface.

Value

Run customer conversations from one platform.

AZTCO Omni helps teams organize channels, messages, contacts, agents, and knowledge instead of operating every channel as a separate system.

5+messaging channels
AIknowledge and suggestions
Flowautomation and routing
Features

Designed for support, sales, and operations teams.

The platform combines daily inbox work with administration, licensing, integration, and knowledge intelligence.

Unified conversations

Manage WhatsApp, Telegram, email, Facebook Messenger, Instagram, contacts, identities, and conversation history from one tenant-aware platform.

AI knowledge workflows

Connect AI provider settings, knowledge base content, reply suggestions, speech-to-text routing, and human-review response workflows.

Automation and flow builder

Use reusable flow services and workflow building blocks for routing, campaign logic, outbound jobs, and cross-channel automation.

Tenant and billing control

Support agents, licenses, Stripe billing, API keys, audit-sensitive operations, and global platform configuration.

Use cases

Clear public use cases.

01

Customer support

Manage inbound conversations, assignments, tags, and responses from one workspace.

02

Business messaging

Bring WhatsApp, email, and social channels under one tenant model.

03

AI knowledge

Turn knowledge into reviewable suggestions and assisted workflows.

Contact

Build under the AZTCO ecosystem.

For product access, platform inquiries, demos, partnerships, or future product announcements, route visitors through AZTCO.IO.